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Response to Coronavirus (COVID-19) Situation

LAST UPDATED: 3rd November 2020

Following the Government’s announcement for a second Lockdown until 2nd December, we will remain open as usual with only minor changes to our service.

  • Our phone lines will remain open 24/7. If your job is urgent, you can also use Live Chat for an instant quote.
  • Deliveries will continue as usual, now contactless and requiring no signature on staff devices. For bulk orders, we will deliver on a pallet now. Please inform us in advance if this poses an issue.
  • Standard products and services remain unaffected with the addition of floor graphics and COVID specific signage now available.

We will next update this on 2nd November.


UPDATE: 26th March 2020

Please note, we are now only open for orders specifically relating to COVID-19, prioritising our production capability for our NHS, Health and Social Care Clients (existing and new) as well as key retailers. If your enquiry is non-urgent, please email info@citiprint.co.uk and we will respond as soon as we can.

With immediate family members working directly in the NHS and care homes, our focus is on protecting them and by limiting our operations, we are safely being able to do that, whilst doing what we can to support the UK’s efforts in tackling COVID-19.

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PREVIOUS UPDATE:

In over five years of business, we’ve not once been closed, even during relocating premises, broadband outages and staff illness, we have soldiered on.

Whilst the Coronavirus outbreak in the UK is dominating the headlines, we want to assure you of both the preventative and reactive measures we are taking at Citiprint to protect you, your business and your expectations.

We currently have no plans for remote working; we are proud to produce all of our jobs in house and will continue to do so to meet demand. We are keeping up to date with the UK Government’s potential plans for quarantine or further travel bans and will adapt our business suitably in light of any changes.

At current, we are still delivering daily across the UK with London deliveries completely unaffected as we continue to deliver to key event and exhibition venues where jobs have been requested.

We may introduce revised limits on existing credit accounts and may not allow new credit accounts to be opened during this time to protect not only our business and workflow but also to ensure service levels can continue to be exceeded.

Stock and Suppliers

We have always stocked suitable levels of media, inks and substrates and are confident through working with our suppliers that there will be little to no disruption to our supply chain.

Before UV printing onto substrates, we use anti-static spray ensure a high quality print result. We have now taken steps to wipe all substrates with surface cleaner before printing to minimise any risk to you and our staff.

The Team

Whilst we have been fulfilling an increasing amount of work across Europe in the last 18 months, we have taken steps to postpone all upcoming work outside of the UK including jobs in Canada and the US.

We have introduced an internal travel policy and are fully aware of any past or upcoming travel arrangements staff may have.

Sign and Digital 2020 has already been postponed and we are cancelling our attendance to any other industry related events until further notice.

Hygiene

We have always fitted out both our installation and delivery vehicles with hand sanitiser for staff to use. We have now also added additional hygiene products to all of our production areas and are continuing to recommend following the WHO’s recommended protocols.

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Vehicle Graphics for PRETTYLITTLETHING.com

So imagine this right, one of our bright Pink vans pulling up at Malcolm Ryan studios only being told we needed to fit some graphics for the creative team at PLT. So, grabbing our kit and making our way to the stage in question, definitely looking weak pulling the huge sliding industrial door open to find…. another Pink car! This time, a stunning, absolutely breathtaking Cadillac, ready to be adorned with some high quality self adhesive vinyl 🤓

Thankfully we’ve got a skilled team of experienced fitters who have dealt with branding private jets, classic Ferraris and everything in between so this was right up our street and well the results speak for themselves – demonstrating how graphics can have such a powerful impact, especially on social media which is where this job ended up as part of PLT’s Black Friday campaign.

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Same Day Foamex Printing in London – How do we do it?

Turning any bespoke service around the Same Day is always a big feat but we’ve been doing it for nearly five years now, providing a reliable and efficient service 24 hours a day across London on everything printed – we’ve signwritten Private Jets overnight, transformed the interior of Harrods and even printed props for blockbuster films. So… how do we do it? 🤔

Same Day Foamex Board Printing London - Citiprint

Firstly, we owe a lot of it to our well maintained printers themselves! As this article is about Foamex, the machine in question is our swissQprint Oryx, a UV printer which allows us to print directly onto pretty much anything! So, that’s the introductions complete, let’s run you through the process in just FIVE quick steps!

  1. We’ve recently completed a huge refurbishment of our London premises, allowing us to hold even more stock of substrates (that’s sheets of foamex, aluminium, correx etc) so we’ve always got the board you need for your job. We tend to recommend 3mm foamex for most scenarios – it’s light, flexible and our most popular option.
  2. The Van Gogh stage – your artwork! We RIP your artwork (not literally!) – this means we get your files ready for printing then after a few minutes, we have a converted file ready for printing so it’s off to the Production Area and our UV workstation…
  3. Let’s hit that big red print button – we load your sheet onto the printer and make sure the printer is up to temperature and that the colours are spot on (we can achieve 99% of the CMYK colour gamut but that’s a geeky post for another time)
  4. Time for a trim – our UV printer dries the ink it prints straight away, meaning we can take your job straight to the cutting bench or use our huuuuge guillotine and cut your job down to size. Now…. importantly, we recycle any waste from this process, ensuring none of the material we buy in feels left out!
  5. Boxing – Here’s the fun bit, finding the right packaging for your job, we carefully wrap and box all substrate jobs so that it feels safe and loved in transit from us to you! ❤️

So there you have it, that’s the abridged version if you like of how we transform your design into Foamex, on a Same Day turnaround in London – on time, every time! If you’d like to know more, why not visit us or better still, try us on your next Foamex job.

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Citiprint achieves SafeContractor Approval

Our commitment to Health and Safety both on and off site has been paramount since we started in 2016. We’ve demonstrated our knowledge on installations in the UK, Europe and shortly Canada, leading with a skilled and experienced team, specialising in work at height.

We’ve today received our full SSIP accreditation through SafeContractor Approval which paves the way for us to work on becoming ISO accredited in the coming months. We now join over 33,000 businesses in the UK who have been recognised and audited by the scheme, which give our clients confidence that the installation quality they expect is consistently met and monitored to ensure we don’t fall below the standards required.

Each of our fitters is responsible for over £5000 worth of tools and equipment on any given job, largely comprising of access gear including our recent investment into Zarges TeleTowers for safe, portable and easy platform work, providing us a working height of 4m both indoors and out. This has proved invaluable for exhibitions, shopping centres and retail environments and internal work where space is limited.

We’ve had no recorded incidents across the 500+ installations we carry out each year and have regularly been commended by our clients for our safety on site, often in busy public areas which can pose many risks. Our detailed RAMS for each job has further proven our understanding of risks, job specific precautions and management of the Health and Safety of other contractors on site. This was most recently demonstrated at Harrods Knightsbridge, where we were principle installers for the Fendi Cafe takeover, fitting over 200m of vinyl in under 24 hours. We supplied an installation team along with Project Manager to oversee the overnight work. Liaising with over 100 other contractors on site and providing the relevant and safe access equipment to our team on yet another successful job with no incidents.

We will shortly be investing into Dell rugged laptops for our installation team to allow for site audits, equipment inspections on site and to allow for enhanced and real time H&S auditing and oversight.

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Branded Underwear for Naked Breakfast at London in the Sky

Viewing London from 100ft can easily be both daunting and impressive at the same time but what about doing it totally naked?

Well, that’s what fundraisers for Coppafeel and Movember did recently at the all new London In The Sky at the O2.

We’ve had a large part to play in the launch of the 72 day opportunity to wine and dine up in the sky with the ticket office full wrap, table branding and more so to add 100 pairs of underwear into the mix was an absolute pleasure.

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Citiprint hits the Silverstone Track

This weekend, we were invited by Bespoke Cars to the Britcar Endurance Championship with their competing driver Marcus Fothergill in the Porsche 997 911. After a 5am start, we arrived on site and were tasked with getting the new livery fitted to the Porsche ahead of practice.

Replacement vinyl graphics fitted to the Porsche with new sponsor branding ahead of practice laps.

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Oris Mayfair Boutique – Vinyl Hoarding during Refit

Repeat agency clients GHOST came to us to white out and brand the Oris Mayfair Boutique ahead of reopening on the 23rd March.

Using matt vinyl, we wrapped every window and door glass panel including branding. This project was completed in under two hours.

At Citiprint, we have certified and experienced installers for Vinyl, Wrap, Signage, Hoarding, Graphics and more – available 24/7 on 0203 167 0400 Nationwide.

London Vinyl Installation
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Displays for McLaren 720S Launch

We’ve worked now with both McLaren London and Ascot dealerships for five years, in which time we’ve seen plenty of stunning models launched and sold. But nothing beats seeing the latest model unveiled in the flesh so when Jardine asked us to produce some high quality displays ahead of their customer launch event, we stepped in and produced simple yet sophisticated results.

For this event, we supplied several premium roller banners printed on a fast turnaround and designed in house, as well as 4m flags to welcome guests upon arrival.

Roller Banners designed and printed in house for McLaren Ascot and London
Premium 2m Wide Roller Banner produced for McLaren
High Quality Outdoor Flags during setup on site
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Mug Printing for Channel 4’s Celebrity Call Centre

How many times have you opened a present on Christmas to find it’s yet another novelty mug?! Well, not all mugs are mugs, especially when it comes to supplying AgeUK with a case of Same Day Mugs for their recent filming with Channel 4’s Celebrity Call Centre.

With the laughter from James Acaster, down to earth advice from Nick Hewer and smiles from Gogglebox’s Steph and Dom, Celebrity Call Centre tackled the public’s dilemma this Christmas in a Channel 4 special.

Working in a call centre can be hard work so it’s no wonder those involved enjoyed our mugs so much.

But, it wasn’t just the Celebs who were impressed as AgeUK themselves said “Thanks so much for sorting this so quickly, they look fab!”

You can find out more about Same Day Mug Printing in London here.

And you can catch up with the show on All4 by clicking here.

COVER PHOTO: Channel 4 ©

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Sign Installation at UCI Cycling World Cup – Olympic Velodrome for British Cycling

British Cycling came to us requiring a solution for correx sponsor signs. We came up with a solution overnight with morning delivery and were then tasked with replacing and installing new graphics on the Velodrome track finish line. This was done on a tight turnaround with limited access the night before the UCI World Cup.

Once again, we demonstrated our agility in turning around specialist sign installations on site nationwide with the correct insurance in place for client peace of mind.

Track Finish line before removal of existing graphics
Post installation of foamex panels onto glass
Final result completed in under an hour on client’s deadline.
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